Netherlands, Amsterdam, Adhesive Technologies

Service Strategy and PSO Manager


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Drive global roll-out of Adhesives Service Strategy
  • Responsible for Service Strategy project management, implementation tracking and performance monitoring
  • Run improvement projects in cross functional and cross regional teams
  • Prepare analyses and presentations for Henkel Adhesives top management
  • Develop smart reporting tools, create new level of transparency and set up standard governance approach
  • Extend existing Service Strategy catalogue and develop additional item strategies
  • Opportunity to work on independently on one of Henkel Adhesives strategic priorities
  • Tracking and monitoring of FTE transfers to the SSC
  • Cost charging and planning for the OTC workstream
  • Run harmonization projects and analysis to close white spots in processes
  • Collect information and align with regions and countries to create global view
  • Cooperate with many interfaces within the global organization


  • MSc business studies, ideally focused on Operations or International Business
  • 3-5 years work experience in supply chain and/or sales and marketing preferred
  • Strong analytical, goal-oriented and problem-solving competencies
  • Result driven and flexible personality
  • Team player that can also work independently
  • Open minded, curious attitude with strong willingness to achieve change
  • Excellent communication skills and storytelling skills
  • MS-Office knowledge, advanced level in Excel and Power Point
  • Knowledge of SAP (SD, MM, PPP) preferred
  • Good level of English  
  • International experience is an advantage
JOB ID: 180004UQ